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Personalized Fake and Joke Newspapers and Personalized Newspapers and Personalized Headlines for Gags and Gifts, Birthdays, Movies and Plays, Advertising, Publicity Stunts, Baby Showers, Wedding Showers, Stag Parties, Corporate Recognition, Awards, Thank You's, Revenge, Make a Point, Birth and Death Announcements, Wedding and Marriage Announcements, Practical Jokes, Cerebral Terrorism, Personalized Birthday Gags, Gifts. Fake Newspapers available in Small (pocket clipping) size, Full single page, Whole newspaper, Giant Poster, and Tabloid (by special request)

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TrixiePixie Graphics®, Channel54News®, and the "Resting Bird" graphic are Registered Trademarks. TrixiePixGraphics™, National-Media™, and FakeNewspapers™ are Trademarks of TrixiePixie Graphics®. This material may not be published, broadcast, rewritten or redistributed. TrixiePixie Graphics®, Channel54News®, TrixiePix Graphics™ and FakeNewspapers™ are Protected under US and International Law. Copyrights © 1982 - 2011 TrixiePixie Graphics®. All Rights Reserved.

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Before posting a help
request, please (please)
check for answers below:

================================

1. Where's my tracking number?

The carrier, not us, sends a tracking number to the email address you used when ordering. Please check your junk, spam or deleted folders.

2. My order is late / missing:

When we trace a "missing" shipment we find, in 99+ cases out of 100, that it was delivered and signed for days before but a family member or co-worker forgot to mention it. Remember, if you chose regular shipping, your order may take 72 hours to print. If it is ready for shipment on a weekend it may not go out until Monday. It may then take 4-7 additional BUSINESS days to reach you. Or it may really be missing! (see below). Please do NOT inquire about so-called "missing" orders until the allotted time period for their arrival has elapsed (up to ten (10) BUSINESS DAYS for regular shipping, and up to five (5) BUSINESS DAYS for "RUSH"). Generally your order will arrive far sooner, but it cannot be considered "officially missing" until these times have elapsed.

3. You made a mistake on my order!

We're far angrier at ourselves when we make a mistake than you could ever be. Just notify us as politely as possible and we'll take care of it immediately, and we'll thrash, beat, chastise (and possibly fire) the person responsible. But ranting, raving, cursing, threatening and insulting us will NOT help your cause, just as it will not help any cause in any other life-endeavor.

4. When I track my order the carrier's website provides info that doesn't make any sense.

For instance, USPS sometimes reports that they haven't even received your package for shipping for several days after you signed for its delivery! Please do NOT inquire about so-called "missing" orders until the allotted time period for their arrival has elapsed (up to ten (10) BUSINESS DAYS for regular shipping, and up to five (5) BUSINESS DAYS for "RUSH"). Generally your order will arrive far sooner, but it cannot be considered "officially missing" until these times have elapsed.

5. Do you print your newspapers on real newsprint?

Yes, of course (amazingly some of our copycat competitors do not).

6. Do your newspapers have print and ads and whatnot on BOTH sides?

Yes.

7. You said you refunded on something and credited my card, but all I see is a debit on my statement. Are you a bunch of rip-off bastards or what?!

Whenever a refund is found to be due, from us to you, it's done that very same night, after 22:30 Pacific, when our receipts for the day are batch-dumped to the credit card processor. We can't do a refund any sooner because as far as the system knows, your transaction does not yet exist (therefore it can't be reversed). At the moment we process a refund, an email is sent to the email address you used when you placed the order, confirming the refund, giving you a reference number for it, and stating what the refund was for. After that, it is up to YOUR BANK (or financial institution, card issuer, etc.) to decide when they want to post that refund to your statement. Banks, credit card companies and financial institutions, will usually hold onto those funds. It will usually take your bank or card company from a couple of days, to ten days or more, to finally get around to giving your money back to you, after we have given it back to them.

8. I placed my order, but now I realize I made a mistake. Can I email you with a correction or update? Please? Just this once??

You must SUBMIT A NEW FORM. Just submit the form -- do NOT continue through the payment process again, or you'll be charged again!

9. I tried to buy something on your site but my credit card was declined. This is BS! My credit card should work!

The most common reasons an issuing bank declines a transaction include, but are not limited to:

  • The cardholder has exceeded the account's credit limit.
  • The cardholder is late on payment to the issuing bank.
  • The cardholder has specified to the issuing bank that the cardholder would not like Internet-based transactions to be approved for that card.
  • These are usually referred to as [REASON 2] by your card company. "Reason 2" is an error issued by YOUR card company, and not by us or any company affiliated with us. You must resolve all Reason-2 declines with your own card company.

10. REASON 2, REASON 4, REASON 27 Declines, more info

REASON 27: The address you entered as your billing address does not match the address the credit card company has on file for that card.

REASONS 2, 4: . It is an error that YOUR card company issues to OUR card processor prohibiting the sale under any conditions. We simply pass that error code to you. There is nothing we can change in our cart that will stop a REASON 2 or 4 decline from being issued, BECAUSE IT IS ISSUED DIRECTLY FROM YOUR OWN BANK OR CREDIT CARD COMPANY, and NOT from, or by, us. We have no more control over your bank or its policies than you have over ours.

Even MORE info:
A REASON 2 decline means that (1) you are over your card limit and your card issuer has frozen further use of your card until you pay down the balance, or (2) it means that you are late on your payments and your card company has frozen your card until you pay down the balance, or (3) the cardholder has specified to the issuing bank that the cardholder would not like Internet-based transactions to be approved for that card.

 

11. REASON #3 Declines:

When we query the card processor's reason-code service for "Response Reason 3" we receive the following (note that in these cases the customer will need to use an alternate method of payment as we will not accomodate this non-standard request -- we see this roughly once every two or three years):

"This transaction has been declined. Notes: Integration Team Suggestions: A referral to a voice authorization center was received. Please call the appropriate number below for a voice authorization.
For American Express call: (800) 528-2121
For Diners Club call: (800) 525-9040
For Discover/Novus call: (800) 347-1111
For JCB call : (800) 522-9345
For Visa/MasterCard call: (800) 228-1122
Once an authorization is issued, you can then submit the transaction through your Virtual Terminal as a Capture Only transaction.
"

12. REASON #65 Declines

REASON 65: This means you entered the card code (located on the back of your card) incorrectly. This could mean that you simply typed the wrong number and you should try again, or it could mean that the card you're trying to use is not really yours, and if we print and ship your product, we'll never get paid for it.

13. You charged my card once, twice (or thrice) even though my order was declined!

There are two possible reasons for this:

(a) You clicked the "SUBMIT ORDER" button more than once. This has become such a huge problem that most banks and credit card processors have now set up a bit of software that looks for multiple transactions like this, which are usually made only seconds apart, and automatically cancels one of them. It may take a day or three for this cancellation to be seen on your credit card statement. If, after a few days, it still shows as a debit, simply notify us POLITELY and we'll immediately look into it. If a double or triple charge shows in our books, we'll credit as appropriate. However, sometimes a double charge will NOT show in our books. In that case you're dealing with a problem within your own bank. See below:

(b) Even in the case of a cancelled order, YOUR BANK will still often reserve the funds that would have gone to pay for your order. In the case of a declined transaction, WE do not EVER get your money, YOUR Credit Card Bank has put a hold on it. This is the policy of YOUR BANK, and we have no control over it. Your bank will usually automatically clear those funds within a few days. Please do NOT email us to ask why we charged your card, when the order was cancelled. We have NOT charged your card in this instance. It is the policy of YOUR BANK.

14. I filled out one of your forms and clicked SUBMIT, but either NOTHING happened, or something "bad" happened! What kind of idiots are you, anyway?!

Sometimes a connection between you and us (Houston) is slow and/or in the process of failing. Sometimes a bit can "get stuck" in your browser's cache, especially with Microsoft, not so much with Mozilla browsers. If this is the case, shutting down the browser and restarting it will usually cure it. Or even rebooting the computer, especially if it's Windows. Clearing the cache in a browser will often or usually help as well -- instructions are different depending on the browser. Also, a common problem is large image attachments. Pics need not usually be over, say, 100-200k, yet sometimes customers try to upload some ten meg (10,000k) monstrosity. Our forms will actually handle those, provided the customer is willing to sit and wait. Unfortunately, we've found no form that RELIABLY shows the progress of an upload, so we've opted for a form which doesn't even try to show the progress.

15. I Tried to Order but Got an "ERROR 21"!

Please try your order again.

When we run that error through the credit card processor we get the following.

Credit Card Error-21

 

 

WARNING
Terms of Use for This Forum:

Messages Submitted through this forum are NOT PRIVATE. Your inquiry will be public, and OUR RESPONSES will be public. Our responses may include ANY DATA related to your order except your credit card number. We maintain an OPEN BOOK policy of transparency. Every interaction we have with every customer is PUBLIC INFORMATION, as shown below.

By using the service
below, you are agreeing
to the terms of this page

REMEMBER:
You must RETURN TO THIS PAGE to read our reply.
Our entries and responses, below, contain and include our opinions.

Question and Answer Archives #1 (10-17-2007 to 6-13-2008)

 

 

TrixiePixieGraphics Public Support Forum

csGuest by CGIScript.net
Customer Service
Post Message Customer Service :: 1668 Entries - Page 1 of 34 Bold Entries new since last visit.
Message
Date: 5.18.2015
Author: Ranaja mitchell

Hello, please email us a picture of the ultrasound you received so we can see if a mistake was made, you can email your picture to Fakeababy@gmail.com

***************************

Please call me, I paid for a 9-10 week altrusound and got an altrusound with a like 7 month baby in side it, I have all the information can send you photos of my recit and the ultrasound itself
Date: 5.18.2015
Author: Kelsey

Hello, please email us at Fakeababy@gmail.com with your first and last name so we can look up and confirm the order. Thank you!


*************************************

Hello my page was closed before I was able to write my order number down and I have not received an email but my account was charged. How do i confirm my order.
Date: 5.17.2015
Author: Emily smith

Reply: Hello, yes your order was shipped out on the 18th.


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I want to know if my order has been processed, you have taken money from my account but not sent me a confirmation email, to say my order has been processed.
Date: 5.14.2015
Author: amber Troop

Reply: Hello, if you would like to have it be from a different City you can put in the comments which state you would like it to be from.

*******************

on the pregnancy statement is there a way to change where the results come from instead of a ny lab
Date: 5.12.2015
Author: Jessica

Reply: Hello - Your order has been completed, however you used a Yahoo email address. They do block or send our emails to your spam folder. Please provide a different email address if you have not received your order. Thanks.


********************************

I placed an order Friday mid morning and I still haven't received a confirmation email and on my card status it is saying pending what is taking so long to go through?
Date: 5.11.2015
Author: Samantha

Reply: Hello, Your order is complete and we emailed it out. Have you checked you trash and spam folders? Do you have another email address we can resend it to? Also, please do not use Yahoo email, as they block images in emails. Let us know if you still cannot find your order. Thanks for writing in!


*****************

I ordered something and didn't receive anything to my email like it said I would.
Date: 5.10.2015
Author: Henry Alcazar

Reply: Hello, Your order is complete and we emailed it out. Have you checked you trash and spam folders? Do you have another email address we can resend it to? Also, please do not use Yahoo email, as they block images in emails. Let us know if you still cannot find your order. Thanks for writing in!


**********************

I ordered a Email Paternity test, 2 actually I stil have not received them....
Date: 5.8.2015
Author: yolanda

Reply: Hello, Your email order will be emailed to you within the next couple hours as soon as its done being made. It can take up to 24 hours or 72 hours if you order over the weekend.

****************************

How long does it take to fulfill an order? I purchased an email only item and the order status still states "waiting fulfillment." I placed my order yesterday and assumed it would be received within a few hours which is why I chose the email option.
Date: 5.7.2015
Author: Marrisa Eaton

Reply: Hello this is what we have for your order. Did you mean to over just a single baby 7-8 weeks?

1 x Classic 2D Fake Ultrasound 2D Sonogram
Product Total $24.95
Product Sku
PFUC2D
Which Version?: 2D Ultrasound 7-8 Week Twins
Paper Type?: Normal Glossy
Doctor's Name:
Patient's Name: Marrisa Eaton
Fake Patient Number:
Hospital or Clinic Name: Mansfield Pregnancy
Date Ultrasound was Performed: 5/7/2015
Gender of Fetus:: Female -- 20% Certainty
Father's Name::
Comments::
Please Email A Copy Of My Document!
Please Email A Copy Of My Document!: No

*********************

My sonogram looks like it's twin? Can I please get another one with just one baby? Thanks!!
Date: 5.4.2015
Author: Steffi Rivero

Hello, We cannot know that you haven't received your product if you don't let us know. we see that your package is very late if you still have not received it. the postal service has been loosing a lot of packages recently. we will mail you a new one today.

***********************************

I have not received my product and its been 7 days I also placed an order today and you guys just took my money I need you guys to contact me asap or I'll charge back through my bank because its considered fraud.
Date: 5.4.2015
Author: betzabel

Reply: Hello, We are unable to look up the order without further information please email us at Fakeababy@gmail.com with your full name and order number if you have it so we can resolve the issue.

*********************

hello I just recently placed an order and they took the money from my banking account but didn't send me the confirmation code ?
and they actually took it twice
Date: 5.1.2015
Author: kierra

Reply: Your order status shows as completed, Not shipped. Your order was emailed to you already if you don't see it check your spam and trash folders please. Thank you.
NOTHING has been shipped to you.

*********************

I NEED SOME ONE TP CONTACT ME ASAP! I ASKED THEM SPECIFICALLY NOT TO SEND MY ORDER TO MY ADRESS TO EMAIL OT TO ME AND TIT SAYS ON MY EMAIL THAT THEY ARE SHIPPING IT OFF AND I STILL HAVENT GOT THE EMAIL YET. I DO NOT WANT OT EMAILED!! I WANTED IT THROUGH EMAIL!!! FIX PLEASE
Date: 4.28.2015
Author: Kayla

Reply: Hello, Your email order will be emailed to you within the next couple hours as soon as its done being made. It can take up to 24 hours or 72 hours if you order over the weekend.

***********************

It has been over six hours...when will I receive my email with the product?
Date: 4.28.2015
Author: mok

Reply: Hello, Your email order will be emailed to you within the next couple hours as soon as its done being made. It can take up to 24 hours or 72 hours if you order over the weekend.

*************************

when can i receive my email copy ?
Date: 4.27.2015
Author: meme

Reply: Hello, our items come in regular packaging it will be either a plain envelope or box unless its priority or express then it will be in one of those envelopes. Shipping through USPS.

*******************

how do u guys send ultra sound package is it direcret
Date: 4.26.2015
Author: amanda

Reply: Hello, If you are shipping internationally then that is the only option we provide. you should have other options if you are shipping in the US.

*****************************

The only shipping option for this is 50 dollars, Is this the only option available?
Date: 4.26.2015
Author: amisha

Reply: Hello, No we don't print our logo on them and the "for entertainment purposes only" is printed above and below the ultrasound but not directly on it.

**********************

Do the pictures come mark with copyright on them and how big is the statement that says for entertainment only is it in the middle or across the bottom
Date: 4.23.2015
Author: tia

Reply: Hello, No we do not print our logo on the ultrasounds.


******************************

I was wondering is the fake a baby.com printed on the ultrasound
Date: 4.9.2015
Author: Laura

Reply: Hello, Your order is complete and we emailed it out. Have you checked you trash and spam folders? Do you have another email address we can resend it to? Also, please do not use Yahoo email, as they block images in emails. Let us know if you still cannot find your order. Thanks for writing in!


*******************************

I did not revieve my order... How can I check the status? It says completed.
Date: 4.5.2015
Author: bre

Reply: If you would like to order the pregnancy documents you can add in your comments that it was an ectopic pregnancy if you would like and we will add it on the document for you but we don't have a specific document for that.

***************

Do you make are can you make a ectopic aka tube pregnancy ultrasound photo in fake documents
Date: 4.5.2015
Author: braxy Ihims bicky

Hello, we need to find your exact order. please contact us through your customer account to deal with the issue.

************************

i received a message on the 29th of March that my order has been shipped. And to the best of my knowledge i should receive them within 7 days but im surprised up till now nothing is being heard. And i need it within a given period. Can i have an instant chat here?
Date: 4.2.2015
Author: Cm

Reply: Hello, If you got an error message when you were trying to place your order and any point the transaction will be declined which means that it will show off of your account but it is just being held by the bank until the transaction is reviewed and then they remove the hold and put it back on your account, it usually takes a few business days. if it still showing on your account please email us at Fakeababy@gmail.com so we can try to find the exact transaction and deal with the issue. Thank you.


***************************

I tried to place an order but it declined because my billing address did not match my card. I fixed the issue but looked at my account and I was charged 3 times and my order still was not placed. Please fox this issue!
Date: 4.2.2015
Author: Suzy

Reply: Well, if it is still showing as awaiting payment that means the bank is reviewing the transaction which means we don't have the money yet so your order will be processed as soon as the funds go through. once they do go through your order is personally made and then emailed to you. Please be patient as we are getting to orders as fast as we can. :)

If your order shows as completed and you cannot find your email please first check your spam and trash folders and if you still can't find it provide us with a different email to try to send it to.

******************************

Says awaiting payment and I haven't got pics yet! But you took my money! Do I need to call authorities ?!?!
Date: 4.1.2015
Author: Baby22199

Reply: No, the package won't have anything that says fakeababy.com on the outside of the package.

********************

When I get my packaged shipped to my house will the "fakeababy" logo be on the outside of the package?
Date: 3.30.2015
Author: Rosario

Reply: Hello, Your order is complete and we emailed it out. Have you checked you trash and spam folders? Do you have another email address we can resend it to? Also, please do not use Yahoo email, as they block images in emails. Let us know if you still cannot find your order. Thanks for writing in!

*****************************

I need to know where my order is at or when it will be arriving
Date: 3.30.2015
Author: Jessie

Reply:Reply: Hello, If you got an error message when you were trying to place your order and any point the transaction will be declined which means that it will show off of your account but it is just being held by the bank until the transaction is reviewed and then they remove the hold and put it back on your account, it usually takes a few business days. if it still showing on your account please email us at Fakeababy@gmail.com so we can try to find the exact transaction and deal with the issue. Thank you.

*********************

Hello!
I was charged twice for one document. Why did this happen and when will you refund my money?
Date: 3.27.2015
Author: Kirsty

Reply: Yes, when you place your order you can select the "DO NOT mail Email ONLY" option for shipping and then just be sure to type the date in exactly the way you want it, we will copy exactly what you fill out and put it on the ultrasound however you typed it out.

*************************

I want to purchase your 'like phillips' product but im from Australia. Can I order but only get email copies? and make sure the date is Australian way. Day/month/year
Date: 3.27.2015
Author: lailakasikh

Reply: Hello, If you keep getting an error message then the transaction will be declined which means that it will show off of your account but it is just being held by the bank until the transaction is reviewed and then they remove the hold and put it back on your account, it usually takes a few business days. if it still showing on your account please email us at Fakeababy@gmail.com so we can try to find the exact transaction and deal with the issue. Thank you.

****************

I have tried twice now to place an order with you. Twice the hold amount has come out and twice its said there was a problem. Well you had no problem taking my money... So why is there a problem processing the order?
Date: 3.26.2015
Author: Lexii

Reply: Hello, Your order is complete and we emailed it out. Have you checked you trash and spam folders? Do you have another email address we can resend it to? Also, please do not use Yahoo email, as they block images in emails. Let us know if you still cannot find your order. Thanks for writing in!

your order will take 2 to 3 shipping days to get to you with the priority shipping you paid extra for.

**********************

Where is the email version of my order?? How long does it take if i paid EXTRA for 2-3 day shipping???
Date: 3.24.2015
Author: princess

If a credit has been put on your account then when you go to make the purchase it will just take it off of the total.

******************

I was told their would be an credit on my account for my next order and I want to no how I can use it I am about to order something new and would like to put it towards something I am grtting
Date: 3.24.2015
Author: tara baker

Reply: We are only able to find the account that you made on saturday. what phone number did you use? please continue conversations through email. -- Fakeababy@gmail.com


******************

Am I able to give u the confirmation number to the order are you able to look it up thru there ?? My address is 3300 Sperry branch way cir Fayetteville NC 28304 ???
Date: 3.23.2015
Author: Winter Harl

Reply: No need to worry the other charges you see in your account are just declined charges that will show back on your account within a few business days depending on what bank you use.

*******************

I purchased an item it declined me because it says my billing address was different from my shipping address. I fixed it but the purchase has shown up on my bank account twice too many the third time it went through. I need to make sure you guys didn't over charge me
Date: 3.23.2015
Author: tara baker

Reply: Hello, Do you have the email that you placed the order with? and was the order placed under your name? We are trying to look it up and cannot find an order under the name Tara Baker.

********************

I placed my order it said it went thru with my card but it said my address didn't match my debit card when I went to correct it it ask for another payment. But the first time the card went thru just have no trace of the card. Will I get my order what happen with my order and I gotten no email from you all. I have the confirmation number from my bank
Date: 3.16.2015
Author: Shaq

Hello - Yes, when you make your order select the option "Please Email A Copy Of My Document" and for your shipping option select "Do NOT Mail My Documents. Email Them to Me!"

Thanks!

********************

I don't want it shipped to my house I just want it emailed to me because I wanna prank my mom without her seeing the mail anyway I can just get the email and no mail
Date: 3.12.2015
Author: fabolousity00

Reply: Hello, Yes on your order you did select to have it emailed but not only emailed you will be getting a hard copy in the mail also. No need to worry!

*******************************

I ordered an ultrasound and pregnancy document. I requested they be emailed to me but I thought there was an option for me to have it mailed as well. Is there anyway I can have it emailed and mailed.
Date: 3.12.2015
Author: fabolousity00

Reply: Hello, It usually only take up to 24 hours to get your email copy, However sometimes it does take longer if you order over the weekend.

********************

How long does it take to get my ultrasound via email? And how long does it take to receive it in the mail.
Date: 3.11.2015
Author: Chris

Reply: Hello, It will say it is from Acme Novelties.

*********************

What does the return address say?
Date: 3.11.2015
Author: mia

Reply: No, We don't print our logo anywhere on the sonograms.

**********************

Quick question before ordering will the fakeababy.com or " for novelty use only appear on the sonogram?
Date: 3.7.2015
Author: chris leugers

Reply: Hello, we just sent you an email regarding the issue.

Please continue communication there.

*************************

Hello I know this is probably a long shot however I'm going to try. Our credit card was charged on your site on the dates of either March 2nd or the 3rd. My wife is denying making the purchase and I know I didn't make the purchase. I'm not asking for a refund. What I'm asking for is if I give you the credit card info is it possible to see what email as well as what was ordered by the said card. She claims she did not make the purchase but recent events make me skeptical on something. Again. I'm not asking for a refund. Just the email address used on the order and what was ordered. Thanks.
Date: 2.27.2015
Author: Michelle

Reply: Your order has shipped, however you selected free shipping. That option does not have tracking information. Don't worry, your order is on the way! Thank you for writing in!


*********************

i have not received my order. can you please let me know the status of my order?
Date: 2.19.2015
Author: Elsa

Reply: Hello, Normally it should take no longer then 24 hours. if you place your order on the weekend it can take 72 hours.

*****************************

How long after placing the order do they send the document via email?
Date: 2.19.2015
Author: eb

Reply: Hello, The hologram seal is a hologram sticker that will say "Medodine Labs Certified Results" and a number underneath that. It just makes your documents or ultrasound look more realistic. Your bank statement will show the charge being from fakeababy.com.

*****************************

whats the security hologram exactly? and when I order this item with it show up on my bank statement as a payment from fakebaby.com? thanks!
Date: 2.16.2015
Author: Julie

Reply: Hello, sorry for all the trouble we believe you may be on the old website. please go here to place your order and let us know if you are still having issues.

http://www.fakenewspapers.com/giant-personalized-dry-erase-crossword-puzzles/

******************************

I know you told me that no one else is having a problem but I am trying ot order the crossword puzzle and I have used two computer and 3 different browers, my phone and anything else and I always get the same message when I try and place my order:TrixiePixGraphics.com


Error
Sorry, our shopping cart is temporarily out of service.

Note to site administrator: Enter administration area to
re-activate shopping cart.

Are you sure that this is really on my end?? I would really like to get this ordered for a birthday party in 2 weeks.....
Date: 2.14.2015
Author: V

Reply; Thank you for the update.

***********************

nevermind, ive received my package today. No need to send a second order out. Thank you for everything.
Date: 2.13.2015
Author: Brianne

Reply: Hello, Your order is complete and we emailed it out. Have you checked you trash and spam folders? Do you have another email address we can resend it to? Also, please do not use Yahoo email, as they block images in emails. Let us know if you still cannot find your order. Thanks for writing in!


********************

Hello, I ordered a ultrasound and asked for a copy of my documentation sent to me, however I received a order confirmation. But not the ultrasound document.
Date: 2.13.2015
Author: Julie

Reply: Hello, We have not had any issues getting orders from other customers, maybe you could try a different browser on your computer?

**********************

I cannot place an order, your shopping cart is not working. Will it be fixed soon?
Date: 2.11.2015
Author: V

Hello, We think that your package may have been lost by the postal service we will check to see if it was sent back to us. either way we will ship you a new one on monday if you still have not received your order.

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Hi it's been over a week since I placed my order. I live in Texas but haven't received my order yet... I needed it at a certain time to pull my prank. Thank you.
Date: 2.10.2015
Author: Sarah

Reply: Hello, no we do not print our logo anywhere on the outside of the package.


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When the items are sent is the website on the envelope or anything like that? I'm trying to pull a prank on my husband but he always checks the mail and he'll know if h sees it.
Date: 2.9.2015
Author: s

Hello, We do try to get orders out that same day but if you place an order on a saturday it still has to be made and then shipped out. Since there is no shipping services on Sundays your order went out on monday. Don't worry! its on the way!


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I placed an order on saturday and received a confirmation email but have yet to hear to anything back from you. When I check my order status it says AWAITING FULLFILLMENT. The items I orders were marked as USUALLY SHIPS SAME DAY. please let me know what's going on with my order.
Date: 2.7.2015
Author: Bi

Reply: Hello, Your order is complete and we emailed it out. Have you checked you trash and spam folders? Do you have another email address we can resend it to? Also, please do not use Yahoo email, as they block images in emails. Let us know if you still cannot find your order. Thanks for writing in!


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Hello, my order shows shipped, but I have not received the email copy.
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