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Personalized Fake and Joke Newspapers and Personalized Newspapers and Personalized Headlines for Gags and Gifts, Birthdays, Movies and Plays, Advertising, Publicity Stunts, Baby Showers, Wedding Showers, Stag Parties, Corporate Recognition, Awards, Thank You's, Revenge, Make a Point, Birth and Death Announcements, Wedding and Marriage Announcements, Practical Jokes, Cerebral Terrorism, Personalized Birthday Gags, Gifts. Fake Newspapers available in Small (pocket clipping) size, Full single page, Whole newspaper, Giant Poster, and Tabloid (by special request)

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TrixiePixie Graphics®, Channel54News®, and the "Resting Bird" graphic are Registered Trademarks. TrixiePixGraphics™, National-Media™, and FakeNewspapers™ are Trademarks of TrixiePixie Graphics®. This material may not be published, broadcast, rewritten or redistributed. TrixiePixie Graphics®, Channel54News®, TrixiePix Graphics™ and FakeNewspapers™ are Protected under US and International Law. Copyrights © 1982 - 2011 TrixiePixie Graphics®. All Rights Reserved.

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Before posting a help
request, please (please)
check for answers below:

================================

1. Where's my tracking number?

The carrier, not us, sends a tracking number to the email address you used when ordering. Please check your junk, spam or deleted folders.

2. My order is late / missing:

When we trace a "missing" shipment we find, in 99+ cases out of 100, that it was delivered and signed for days before but a family member or co-worker forgot to mention it. Remember, if you chose regular shipping, your order may take 72 hours to print. If it is ready for shipment on a weekend it may not go out until Monday. It may then take 4-7 additional BUSINESS days to reach you. Or it may really be missing! (see below). Please do NOT inquire about so-called "missing" orders until the allotted time period for their arrival has elapsed (up to ten (10) BUSINESS DAYS for regular shipping, and up to five (5) BUSINESS DAYS for "RUSH"). Generally your order will arrive far sooner, but it cannot be considered "officially missing" until these times have elapsed.

3. You made a mistake on my order!

We're far angrier at ourselves when we make a mistake than you could ever be. Just notify us as politely as possible and we'll take care of it immediately, and we'll thrash, beat, chastise (and possibly fire) the person responsible. But ranting, raving, cursing, threatening and insulting us will NOT help your cause, just as it will not help any cause in any other life-endeavor.

4. When I track my order the carrier's website provides info that doesn't make any sense.

For instance, USPS sometimes reports that they haven't even received your package for shipping for several days after you signed for its delivery! Please do NOT inquire about so-called "missing" orders until the allotted time period for their arrival has elapsed (up to ten (10) BUSINESS DAYS for regular shipping, and up to five (5) BUSINESS DAYS for "RUSH"). Generally your order will arrive far sooner, but it cannot be considered "officially missing" until these times have elapsed.

5. Do you print your newspapers on real newsprint?

Yes, of course (amazingly some of our copycat competitors do not).

6. Do your newspapers have print and ads and whatnot on BOTH sides?

Yes.

7. You said you refunded on something and credited my card, but all I see is a debit on my statement. Are you a bunch of rip-off bastards or what?!

Whenever a refund is found to be due, from us to you, it's done that very same night, after 22:30 Pacific, when our receipts for the day are batch-dumped to the credit card processor. We can't do a refund any sooner because as far as the system knows, your transaction does not yet exist (therefore it can't be reversed). At the moment we process a refund, an email is sent to the email address you used when you placed the order, confirming the refund, giving you a reference number for it, and stating what the refund was for. After that, it is up to YOUR BANK (or financial institution, card issuer, etc.) to decide when they want to post that refund to your statement. Banks, credit card companies and financial institutions, will usually hold onto those funds. It will usually take your bank or card company from a couple of days, to ten days or more, to finally get around to giving your money back to you, after we have given it back to them.

8. I placed my order, but now I realize I made a mistake. Can I email you with a correction or update? Please? Just this once??

You must SUBMIT A NEW FORM. Just submit the form -- do NOT continue through the payment process again, or you'll be charged again!

9. I tried to buy something on your site but my credit card was declined. This is BS! My credit card should work!

The most common reasons an issuing bank declines a transaction include, but are not limited to:

  • The cardholder has exceeded the account's credit limit.
  • The cardholder is late on payment to the issuing bank.
  • The cardholder has specified to the issuing bank that the cardholder would not like Internet-based transactions to be approved for that card.
  • These are usually referred to as [REASON 2] by your card company. "Reason 2" is an error issued by YOUR card company, and not by us or any company affiliated with us. You must resolve all Reason-2 declines with your own card company.

10. REASON 2, REASON 4, REASON 27 Declines, more info

REASON 27: The address you entered as your billing address does not match the address the credit card company has on file for that card.

REASONS 2, 4: . It is an error that YOUR card company issues to OUR card processor prohibiting the sale under any conditions. We simply pass that error code to you. There is nothing we can change in our cart that will stop a REASON 2 or 4 decline from being issued, BECAUSE IT IS ISSUED DIRECTLY FROM YOUR OWN BANK OR CREDIT CARD COMPANY, and NOT from, or by, us. We have no more control over your bank or its policies than you have over ours.

Even MORE info:
A REASON 2 decline means that (1) you are over your card limit and your card issuer has frozen further use of your card until you pay down the balance, or (2) it means that you are late on your payments and your card company has frozen your card until you pay down the balance, or (3) the cardholder has specified to the issuing bank that the cardholder would not like Internet-based transactions to be approved for that card.

 

11. REASON #3 Declines:

When we query the card processor's reason-code service for "Response Reason 3" we receive the following (note that in these cases the customer will need to use an alternate method of payment as we will not accomodate this non-standard request -- we see this roughly once every two or three years):

"This transaction has been declined. Notes: Integration Team Suggestions: A referral to a voice authorization center was received. Please call the appropriate number below for a voice authorization.
For American Express call: (800) 528-2121
For Diners Club call: (800) 525-9040
For Discover/Novus call: (800) 347-1111
For JCB call : (800) 522-9345
For Visa/MasterCard call: (800) 228-1122
Once an authorization is issued, you can then submit the transaction through your Virtual Terminal as a Capture Only transaction.
"

12. REASON #65 Declines

REASON 65: This means you entered the card code (located on the back of your card) incorrectly. This could mean that you simply typed the wrong number and you should try again, or it could mean that the card you're trying to use is not really yours, and if we print and ship your product, we'll never get paid for it.

13. You charged my card once, twice (or thrice) even though my order was declined!

There are two possible reasons for this:

(a) You clicked the "SUBMIT ORDER" button more than once. This has become such a huge problem that most banks and credit card processors have now set up a bit of software that looks for multiple transactions like this, which are usually made only seconds apart, and automatically cancels one of them. It may take a day or three for this cancellation to be seen on your credit card statement. If, after a few days, it still shows as a debit, simply notify us POLITELY and we'll immediately look into it. If a double or triple charge shows in our books, we'll credit as appropriate. However, sometimes a double charge will NOT show in our books. In that case you're dealing with a problem within your own bank. See below:

(b) Even in the case of a cancelled order, YOUR BANK will still often reserve the funds that would have gone to pay for your order. In the case of a declined transaction, WE do not EVER get your money, YOUR Credit Card Bank has put a hold on it. This is the policy of YOUR BANK, and we have no control over it. Your bank will usually automatically clear those funds within a few days. Please do NOT email us to ask why we charged your card, when the order was cancelled. We have NOT charged your card in this instance. It is the policy of YOUR BANK.

14. I filled out one of your forms and clicked SUBMIT, but either NOTHING happened, or something "bad" happened! What kind of idiots are you, anyway?!

Sometimes a connection between you and us (Houston) is slow and/or in the process of failing. Sometimes a bit can "get stuck" in your browser's cache, especially with Microsoft, not so much with Mozilla browsers. If this is the case, shutting down the browser and restarting it will usually cure it. Or even rebooting the computer, especially if it's Windows. Clearing the cache in a browser will often or usually help as well -- instructions are different depending on the browser. Also, a common problem is large image attachments. Pics need not usually be over, say, 100-200k, yet sometimes customers try to upload some ten meg (10,000k) monstrosity. Our forms will actually handle those, provided the customer is willing to sit and wait. Unfortunately, we've found no form that RELIABLY shows the progress of an upload, so we've opted for a form which doesn't even try to show the progress.

15. I Tried to Order but Got an "ERROR 21"!

Please try your order again.

When we run that error through the credit card processor we get the following.

Credit Card Error-21

 

 

WARNING
Terms of Use for This Forum:

Messages Submitted through this forum are NOT PRIVATE. Your inquiry will be public, and OUR RESPONSES will be public. Our responses may include ANY DATA related to your order except your credit card number. We maintain an OPEN BOOK policy of transparency. Every interaction we have with every customer is PUBLIC INFORMATION, as shown below.

By using the service
below, you are agreeing
to the terms of this page

REMEMBER:
You must RETURN TO THIS PAGE to read our reply.
Our entries and responses, below, contain and include our opinions.

Question and Answer Archives #1 (10-17-2007 to 6-13-2008)

 

 

TrixiePixieGraphics Public Support Forum

csGuest by CGIScript.net
Customer Service
Post Message Customer Service :: 1610 Entries - Page 1 of 33 Bold Entries new since last visit.
Message
Date: 1.21.2015
Author: rachel durley

Reply: Your order has been completed, however you used a yahoo mail address. They do block email attachments. Provide a different email address if you have not received your order.

**************************************

I have placed and order. Paid extra for an email not received. I have tried once already for customer service.
Date: 1.18.2015
Author: tiara

Reply: Hello, yes the package will not say anything about being from fakeababy.com


***************************************

I just would like to know if the package comes confidential?
Date: 1.14.2015
Author: brandi

Reply: Your order has shipped, however you selected free shipping. That option does not have tracking information. Don't worry, your order is on the way! it was shipped out on the 8th so it should be getting to you any day now! thanks for writing in!


*******************************

Why hasn't my order came
Date: 1.13.2015
Author: Tamekia c Miller

Reply: Hello, Your order is complete and we emailed it out. Have you checked you trash and spam folders? Do you have another email address we can resend it to? Also, please do not use Yahoo email, as they block images in emails. Let us know if you still cannot find your order. Thanks for writing in!

**********************************

Hello placed a order to get sent to my email and I never received anything the $30 was tooken off of my card and still no reply from anyone
Date: 1.11.2015
Author: Jenny

Reply: Hello, No we do not put fakeababy.com anywhere on the outside of the package or on the product itself!

****************************


Will the ultrasound have fake a baby logo or words on it? And will the envelope it comes in have fake a baby on the outside?
Date: 1.9.2015
Author: nani

Reply: Hello, the email only option is in the shipping preferences, the same spot you would select if you wanted free shipping, priority shipping, etc…

**************************************

Hi is there away instead of them sending me it they can just email me it
Date: 1.8.2015
Author: DM

Reply: Hello, the email only option is in the shipping preferences, the same spot you would select if you wanted free shipping, priority shipping, etc…

*****************************

I dont see where i can only choose email option from the shipping options for the personalized ultrasound. I see that in a previous posting u explaining this but where is it? Just want email, not a paper copy
Date: 1.8.2015
Author: Misty

Reply: Hello, the security seal is a hologram sticker that we add to the product that just makes it look more realistic!

***********************************

i want to place an order but first I want to know what the security hologram option is and what is it's purpose?
Date: 1.8.2015
Author: Jenny

Reply: Hello, No we do not put fakeababy.com anywhere on the outside of the package.

****************************

I would like to know if I order the fake a baby and I receive it in the mail will the mailing have fake a baby on the front so that everybody know it was a joke I was doing.
Date: 1.6.2015
Author: Deena Masri

Reply: Hello, Sorry unfortunately we only ship express for international shipping, that is the only option available.

*******************************

IS the shipping option for canada other than express (49.99) avail?
Date: 1.6.2015
Author: jontoya

Reply: Hello, on our regular 2D and 3D ultrasounds on the website we clearly show all the different options we have you can view and choose which option you would like there.

************************

Hi I just wanted to know if you guys can send me pics of fake people ultrasounds you guys have did before just so I know how it really would look before just buying it . please and thank you
Date: 12.29.2014
Author: Kendeja keys

Reply: Thank you.

******************

I would like to change the email it's sent to kendejatajzmaracarter@gmail.com
Date: 12.29.2014
Author: Thyal

Reply: Hello, Please contact us through your customer account to give us a new email to send the tracking information to. Or email us at Fakeababy@gmail.com

*****************

I placed an order Saturday and I sent the confirmation to the wrong email, now I can't track my order. Please help
Date: 12.28.2014
Author: Kitty223

Reply: Hello, It will have "for Entertainment Purposes Only" printed above and below the sonogram.

****************************

Where exactly is for prank purpose only or whatever you guys put located on sonagr exactly?
Date: 12.22.2014
Author: Morgan Elizabeth Hennessy

Hello, Your order is complete and we emailed it out. Have you checked you trash and spam folders? Do you have another email address we can resend it to? Also, please do not use Yahoo email, as they block images in emails. Let us know if you still cannot find your order. Thanks for writing in!


*************************

When will I get my emailed copy?
Date: 12.21.2014
Author: Just Curious

Reply: It will show fakeababy.com on your bank statement, Sorry for the inconvenience.

**********************

Hi. What purchase and business information appears on my bank statement when I order? I have a joint account with my husband and it will ruin the joke if he sees 'fake a baby' or something similar anywhere on our bank statement. Thanks!
Date: 12.16.2014
Author: alexandria

Reply: Yes you can trust our website.

*************************

My order is shipped. Can it trust this site?
Date: 12.12.2014
Author: Bethany

Hello, We will check our mail today to see if your package was sent back to us, the postal service has been taking a little longer due to the holidays, don't worry your order is on the way!

*****************************

I placed my order on the 5th, where is it I ordered it early so I would get it early and it said 3 or 4 to 7 business days it's been 6 I'm just getting concerned please help
Date: 12.12.2014
Author: Rose

Hello, the return address will be for Acme Novelties and it will come in a regular envelope or a priority/express envelope depending on what you select for shipping.

*******************************

When the mail is sent to you what will the outside read?
Date: 12.9.2014
Author: Bethany

Hello, Your order did go out on the 5th. Which makes today the 4th day. don't worry your order is on the way!

*************

I placed my order on the 5th and it still isn't here? I'm just wondering if it's really coming it said 3-7 days
Date: 12.7.2014
Author: jessica

Reply: No, it won't' say fake a baby on it.

***********************

do the fake ultrasound/sonogram pictures have your company logo right on them?
Date: 12.6.2014
Author: Jen

Reply: All orders will be shipped out within 72 hours. Please allow for weekends and holidays. Sometimes we ship them as soon as a few hours after you order. If you order any of the Express options, your order will go to the top of the que, it becomes a priority order to us. We do not and cannot guarantee shipping times. Nor can we refund an order if the customer deems it as late.

**************************

So you send the express email option same day if ordered on a weekend?
Date: 12.5.2014
Author: Guest

Reply:Reply: Hello, Your order is complete and we emailed it out. Have you checked you trash and spam folders? Do you have another email address we can resend it to? Also, please do not use Yahoo email, as they block images in emails. Let us know if you still cannot find your order. Thanks for writing in!

************************

I ordered the pregnancy documents and opted to have them emailed to me instead of mail. When will I receive the email copy?
Date: 12.4.2014
Author: elizabeth

Reply: No, it won't' say fake a baby on it.

************************

When you receive the fake ultrasound does it say fake a baby on it? If so I will not order cause that will ruin my prank
Date: 12.4.2014
Author: Melissa

Reply: Hello, Your order is complete and we emailed it out. Have you checked you trash and spam folders? Do you have another email address we can resend it to? Also, please do not use Yahoo email, as they block images in emails. Let us know if you still cannot find your order. Thanks for writing in!

************************

Thank you for the fast reply but I never got the email of the ultrasound either...
Date: 12.4.2014
Author: Melissa

Hello, Sorry its taking longer then usual, due to the holiday and weekend your order wasn't shipped till monday you should be getting it soon! don't worry its on the way!

**************************

Still haven't got an email or anything /: ordered last week...
Date: 12.4.2014
Author: dalilah scott

Hello, Your email order will be emailed to you as soon as its done being made. It can take up to 24 hours.

**********************************

How fast do we get the email of the ultrasound picture?
Date: 12.4.2014
Author: dalilah scott

Reply: We do not put fakeababy.com on the ultrasounds themselves.

**************************

Does the fakeababy.com stay on the ultrasounds or no
Date: 12.3.2014
Author: Destiny Wynn

Hello, Your order should get to you no later then tomorrow or the next day. since you selected free shipping we are unable to track it.

Your order went out on the 28th because the 27th was a holiday so we were unable to ship it then.


************************

I'm not sure why I was sent the email on the 26th if it wasn't sent out till 2 days later!! Do you think you could give me a estimated time it will be here!!! Need for my play!
Date: 12.2.2014
Author: Destiny Wynn

Hello: Sorry its taking longer then expected, due to the holiday your package wasn't shipped until the 28th and the postal service could be taking longer to get things out since they are behind because of the holiday also, unfortunately you selected free shipping which doesn't come with tracking information.

Please give it a few more days if you don't get your package still let us know!

********************************

Hi I received my email stating my order has been shipbut with no tracking iinformation I ordered last Wednesday can someine please tell me when my order will be here
Date: 11.22.2014
Author: emily

Reply:

We attempted to deliver your item at 1:52 pm on November 25, 2014 in RED LION, PA 17356 and a notice was left because an authorized recipient was not available. You may arrange redelivery by visiting http://www.usps.com/redelivery or calling 800-ASK-USPS, or may pick up the item at the Post Office indicated on the notice. If this item is unclaimed after 5 days then it will be returned to the sender. Information, if available, is updated periodically throughout the day. Please check again later.


***************************************


I ordered something Friday night and paid the $20 some extra dollars for 1-2 day shipping. My order status says "waiting fulfillment". What does that mean? Does it mean it hasnt shipped yet? Can it be delievered sunday if its priority mail?
Date: 11.21.2014
Author: bethany reczko

Reply: We do not put fakeababy.com on the ultrasounds themselves.

**************************

how do you make them beleive it if it says fakeababy.com all over the ultrasound?
Date: 11.10.2014
Author: Mel

Reply: Hello, Your order is complete and we emailed it out. Have you checked you trash and spam folders? Do you have another email address we can resend it to? Also, please do not use Yahoo email, as they block images in emails. Let us know if you still cannot find your order. Thanks for writing in!


**********************************

I still haven't gotten my fake ultrasound sent to my email and I'm getting strapped for time on this prank
Date: 11.5.2014
Author: Octavia

Reply: It won't have fakeababy on the outside of the package anywhere, don't worry!
:-)
*****************************

What is written on the envelope that the items are shipped in? I would hate to ruin the gag gift!
Date: 11.2.2014
Author: Deloriese

Reply: Hello, Your order is complete and we emailed it out. Have you checked you trash and spam folders? Do you have another email address we can resend it to? Also, please do not use Yahoo email, as they block images in emails. Let us know if you still cannot find your order. Thanks for writing in!


************************************

Hi when will my order be ready.
Date: 10.31.2014
Author: laurice

Reply: Hello, Your order is complete and we emailed it out. Have you checked you trash and spam folders? Do you have another email address we can resend it to? Also, please do not use Yahoo email, as they block images in emails. Let us know if you still cannot find your order. Thanks for writing in!


********************************

Hello i placed an order. I then received an email with order number and discrption of what i orderd. I paid for a copy of my item to be emailed to me and i have not yet received it.
Date: 10.30.2014
Author: Miranda

Reply:Hello, Your order is complete and we emailed it out. Have you checked you trash and spam folders? Do you have another email address we can resend it to? Also, please do not use Yahoo email, as they block images in emails. Let us know if you still cannot find your order. Thanks for writing in!
*******************************

I placed an order and it said it would immediately send me a confirmation email as well as the fake 2d picture would be sent to me (playing a joke on the fam) I have received neither.
Date: 10.30.2014
Author: Ali

Reply: Please email us at fakeababy@gmail.com regarding the issue.

***********************************

I placed an order the address and rmail address is incorrect and I do not have a order # because the confirmation was sent to the wrong email address I have nothing. I need s refund so I can reorder. Please call me so I can clarify details. THank you.
Date: 10.29.2014
Author: Amina Risbrook

Reply: Please contact us through your customer account so when your package gets sent back to us we can put the correct address on it and get it back to you.



********************************


My Shipping address is wrong
Date: 10.29.2014
Author: Taffany Duggins

Reply: Okay, we will ship it out again tomorrow.

**********************************

The apartment number is 2
Date: 10.29.2014
Author: Tamara

Reply: Hello, Your order is complete and we emailed it out. Have you checked you trash and spam folders? Do you have another email address we can resend it to? Also, please do not use Yahoo email, as they block images in emails. Let us know if you still cannot find your order. Thanks for writing in!

*****************************************

I got the email with my order number and it itemizes what i ordered but i haven't got my express emailed ultrasound picture
Date: 10.28.2014
Author: Taffany Duggins

Reply: hello, We did receive your order back in the mail since the APT number wasn't included in your order. We will ship it out to you again as soon as we get the Apt # from you. It will take 3 to 7 days.

*****************************************

My conformation says my order was shipped on the 16th of October and I have never received what I ordered. Even though I put my apartment number in it its not showing. Can my order be resent and if so how long will I have too wait?
Date: 10.27.2014
Author: Stranger

Reply:Hello,
Please contact us through your costumer account on the website. we aren't sure what you are asking for.

****************************************

And also I was wondering would I have to pay all over again I thought I ordered the ge style :/ would I have to pay all over again for that :/
Date: 10.27.2014
Author: Ali

Reply: We will need to know which order is yours we cannot be sure without a order number or something.

***************************************


I ordered some documents from your sight but when I paid for it they were emailed to the wrong email. Please resend to the correct email address listed above.
Date: 10.27.2014
Author: Stranger

Reply: Yes we added that for you, No problem!


*********************************************



Order #26301, is there any way that the time on my ultrasound could be 1030?
Date: 10.22.2014
Author: Amanda Carr

Reply:

Acme Novelties LLC
15600 NE 8th #B1426
Bellevue, WA
98008


**********************************************


Thank you for the response to my inquiry about the ultrasounds used to falsify a pregnancy and a miscarriage. Law enforcement is involved with subpoenas for forgery. Could you email me (not blog) the contact information that will be need for this please. Or give me the private ability for you to give this information to them. Thank you
Date: 10.21.2014
Author: Amanda Carr

Reply:

We have a strict policy regarding the use and intended purpose of any product we sell. All of our products are for entertainment purposes only. Regarding customer information, it is illegal to disclose or disseminate any customer information to anyone other than the customer. We do however; fully cooperate with law enforcement officials with the use of subpoenas. It is our priority to help law enforcement in any way we can.

This concludes any details we can provide on this matter.

Thank You.

Acme Novelties LLC


**********************************************


We have a situation where your website was used to fake a pregnancy with two ultrasounds that were purchased within the last month to two months. The supposed mother then faked losing the 16 week fetus. A mother purchased these ultrasounds for her minor child. Charges are being filed because an actual doctors name and facility were used to create the ultrasound. Any assistance you can provide would be appreciated. Could you please email me or call at any time and advise me of your protocol in this situation. We are looking to trace the purchase to the mother of the minor. Thank you
Date: 10.21.2014
Author: cnote

Hello, the email copies get emailed out once your order is made. if you can't find it then contact us through your customer account so we can try to resend it to a different email, you may also want to check your spam and tracy folders. the mail copy can take up to 7 days to get to you but its completely depending on what mailing option you choose.


**************************************

How long does it take to recieve the email copy and the mail order? Usually
Date: 10.20.2014
Author: curious!

Hello, yes it is an actual number.

*************************************

I was wondering if the gestational age is an actual number? Trying to prank my sister and she has kids already dont want to luck crazy!!
Date: 10.20.2014
Author: Stxvipr

Hello, Your order is complete and we emailed it out. Have you checked you trash and spam folders? Do you have another email address we can resend it to? Also, please do not use Yahoo email, as they block images in emails. Let us know if you still cannot find your order. Thanks for writing in!

************************

How long will it be before I get my emailed ultrasound! Order #25844
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